Frequently Asked Questions.


1. What Information does Save on Balls require when placing orders?

2. Can I mix up my order with different types of golf balls?

3. What about shipping information?

4. How long does it take?

5. Do you have a minimum order size?

6. Can I see what my logo will look like before ordering?

7. Do you charge for special colour matching?

8. What are the P.M.S. Colours?

9. What about rush orders?

10. How do I supply my artwork? - See Artwork for more details

11. Payment information


What Information does Save on Balls require when placing orders?

Company Name, address, phone number, fax, email address, and contact name.
Shipping address if different from billing address.
Deadline date if applicable.
Quantity and PMS colour.
If your art work is to size, please indicate.
Camera ready artwork.

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Can I mix up my order with different types of golf balls?

Yes, this may effect your pricing and delivery times. Some products run low in stock and may be unavailable in your time frame. A common request is to supply women's golf balls along with men's. Please call for details.

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What about shipping information?

Most orders are shipped within 5 days of final artwork and after payment has been completed. This payment applies to new customers only. See Details for payment. Ground shipping times are never guaranteed. They tend to take 1-2 days longer than quoted. If you have an account with a delivery service please specify details. Shipping times vary from location to location. Please call for details. A useful thing to know is that golf balls weigh about 1.6 lbs per dozen, including packaging.

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How long does it take?

Standard production time is 5-7 days after art work has been approved.

Larger orders from the golf ball manufacturer takes anywhere from 3-6 weeks.

NOTE: The golf ball printing business has high and low seasons. Times will vary, spring and summer deliveries will take longer and fall and winter will be faster.

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Do you have a minimum order size?

Yes, 6 dozen for 1 colour, 12 dozen for 2 colours, 24 dozen for 3 or more colours.

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Can I see what my logo will look like before ordering?

Yes, Save on Balls can provide you with a proof by email, which shows the actual size and colour of your logo.

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Do you charge for special colour matching?

The basic ink colours are yellow, black, red, blue, and green. All other colours require matching, a $5 charge per colour applies.

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What are the P.M.S. Colours?

This is a system used for matching colours. It applies to all printing companies throughout the world. PMS stands for Pantone Matching System.

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What about rush orders?

Save on Balls wants to supply our customers with the highest imprinting quality available. Ink needs time to dry. Any orders under 5 days are deemed rush orders and a $25.00 charge will apply. Please call to discuss details. How big can I make my logo? - See Artwork for more details

3/4" diameter - 3/4" square or 1/4" x 1 1/2"

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How do I supply my art work? - See Artwork for more details

Most corporate accounts have their logo done in some kind of digital "format".

Vector
AI Adobe Illustrator V9.0
EPS Encapsulated postscript
FH Freehand V7.0

Raster (May require extra work)
BMP Windows Bitmap
TIF Tagged Image File Format
PSD Adobe Photoshop V 5.5
JPG Joint Photographic Experts Group (high compression)

All this information can be confusing. Save on Balls suggests you contact the people who print your business cards or stationary. They can supply it on a diskette or email it. The ideal image will have at least 200 "dpi" dots per inch. Or, if time is not an issue please mail it to Save on Balls.

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Payment information.

We accept Cash, Certified Cheque, Money orders, Visa or M/C. Terms on approved credit.

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 Artwork